After a significant fire at the property, Construct Services was called upon to perform emergency make-safe works. Our dedicated team worked closely with fire services to assist in extinguishing small fires and with fire investigators ensuring safe access to the site. Beyond the technical work, we provided crucial support to the insured customers during a highly distressing time, understanding the emotional toll such an event can take. In collaboration with fire investigators and safety advisors, we facilitated safe access and maintained clear communication with the involved loss adjusters. We coordinated all trades on-site to secure and stabilise the property, preventing unauthorised entry, while managing the partial demolition of damaged structures and preserving the site for further investigation. At Construct Services we are committed to looking after people, not just claims. Throughout the process, safety, compliance, and clear communication remained our top priorities. We take pride in delivering best-in-class service with the utmost care and professionalism, ensuring a smooth and seamless transition from emergency response to full recovery.